Episode 105 UL Testing and Certification for Safer Lithium Ion Powered Products
Ibrahim Jilani is Global Director of Consumer Technology for UL Solutions and an expert in testing and certifying lithium ion batteries for all types of consumer electronics. In this far reaching episode, Ibrahim fields questions from Rick and Neal on the components of a lithium ion system - the cell and battery management system - what can go wrong and how manufacturers, importers and private labelers can protect themselves.
Episode 104 Managing Quality and Product Safety in Overseas Factories
Neal and I interview product safety expert Al Kaufman on best practices for product safety and quality when you're working with overseas factories. Al is a master professor on the subject with more than 40 years of senior leadership positions addressing product safety, quality assurance, regulatory compliance and product testing issues for toy companies and retailers. He recently retired as Senior Vice President of Technical Affairs at the the Toy Association. Previously he has led global product safety management for Toys "R" Us, Disney, Mattel, Knickerbocker and Coleco. He is a past president of the International Consumer Product Health and Safety Organization (ICPHSO) and member of the Executive Board of ASTM's F15 Committee for Consumer Products.
Episode 103 Tips for Improving Recall Completion Rates
Jennifer Timian spent 9 years as Chief of Recall Management Division at NHTSA, and 4 years as Director of Compliance and Regulatory Enforcement at CPSC. Drawing on her vast experience in senior leadership positions at two major regulatory agencies, Jennifer offers a wealth of suggestions on how companies can improve recall effectiveness and recall completion rates.
Episode 102 The Role of Human Factors in Product Safety Management
Dr. Carol Pollack-Nelson is a human factors psychologist, previously with CPSC and now in private practice. Dr. Pollack-Nelson is renowned in the world of product safety and in the development of voluntary standards. She is a board member of ASTM International and has provides guidance to stakeholders on a wide range of product safety issues including foreseeable use and anticipated hazards.
Episode 101 Mining Social Media to Detect Product Defects
Our guest is Alan Abrahams, Associate Professor in the Department of Business Information Technology at Virginia Tech, For the past ten years, Dr. Abrahams has focused his research on studying user generated social media content related to post sale monitoring of consumer products. He has developed sophisticated systems for early detection of product defects.